Store Policies

| Privacy | Returns and Exchanges | Shipping | How Do We Protect Information We Collect |

Privacy (formerly and Arabella maternity) is committed to protecting your privacy.  
We do not sell, trade, rent or otherwise distribute your personal information to others.
  We will not sell or disclose any information that identifies you to a third party without your prior approval. We only collect the information needed to process and ship your order. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. You may select not to receive offers during the checkout process or you can send an email to with "No Offers" as the subject line at any time. If you would like further clarification about our Privacy Policy, please email or call us at 360-353-4027.

A SPECIAL NOTE ABOUT CHILDREN - As this is a commercial Site, it is not intended for children. Children may use this Site only with the direct supervision of their parent.

CERTAIN EXCEPTIONAL DISCLOSURES - We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

Returns and Exchanges   Top of Page

Your satisfaction is guaranteed!! You may return an item* for any reason and we will provide you with either an exchange or a full refund, excluding shipping charges. Items must be returned within 14 days of receipt (Gifts purchased for the Holidays may be returned prior to January 9th), Swimwear must have the Hygienic Liner attached, all items must be in new condition, and not be laundered. Please bag merchandise in plastic before shipping.
*Panties and  Pantyhose may not be returned.

We would be glad to ship out an exchange immediately if you call or e-mail us.

If you would like to exchange an item, we will pay postage (US only) to ship out the new item.

Returns or exchanges should be send to:  (please note "Exchange" or "Return" on the package label)
PO Box 41
Kelso, Washington 98626

Please email Email Customer Service or call us at 1-800-854-1213 or 503-345-9238 with any questions.

Shipping   Top of Page

Most products Ship the same or the next business day.  You will only be charged for the items we ship on the day we ship them.  On rare occasions some products are back ordered.  If we back order a portion of your order, we will pay for the shipping for the back ordered item or items.  Current shipping times are posted in step 2 of the checkout process.

To ship to an International Address.  We ship our products internationally via  Please copy the title of the item you are interested in and search for that title in the apparel section of  You can then order the item using your account and we will ship the item(s) to the international address you provide to 

How Do We Protect Information We Collect?   Top of Page

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.


By using our Site, you agree to these Policies. We may change our Policy by posting a new version on our Site.


This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by Oregon law, excluding conflicts of law principles. Any legal actions against us must be commenced in Oregon within one year after the claim arose, or be barred.


Privacy | Returns and Exchanges | Shipping How Do We Protect Information We Collect | YOUR CONSENT TO THESE POLICIES | LEGAL DISCLAIMER